Privacy Policy.
Ruby Scents respects your privacy and is committed to handling your personal information responsibly.
Information We Collect
When you browse our website, create an account, place an order, contact us, or otherwise interact with Ruby Scents, we may collect information including your:
- Name
- Email address
- Phone number
- Billing and delivery address
- Order and fragrance selections
- Account information
- Device, browser and website usage information
Payment information is processed through our payment providers. Ruby Scents does not directly store complete payment card details.
How We Use Your Information
We may use your information to:
- Process, prepare and deliver your orders
- Create your selected custom fragrance
- Provide customer support
- Communicate with you regarding your order
- Maintain and improve our website and services
- Prevent fraud and protect our business
- Meet our legal obligations
- Send marketing communications where you have consented to receive them
Service Providers
We may share information with trusted service providers where necessary to operate our business, including ecommerce, payment, delivery, analytics and technology providers.
We only disclose information where reasonably necessary for these purposes or where required by law.
Cookies
Our website may use cookies and similar technologies to operate the store, remember preferences, understand website usage and improve your experience.
Your Information
You may contact us to request access to or correction of personal information we hold about you, subject to applicable law.
Contact
For privacy-related enquiries, contact hello@rubyscents.co.